Mini cart

You have no items in your shopping cart.


Mini cart

You have no items in your shopping cart.

Terms & Conditions

Please read the following important terms and conditions before you buy anything on our site.

In this contract:

  • 'We', 'us' or 'our' means Ash Haute Couture, a company incorporated in India, whose registered office is at 303,Janki centre, off. Veera desai road near crystal tower, Andheri (West), Mumbai-400053, Maharashtra, India.

1. Introduction

1.1 In this contract 'We', 'us' or 'our' means  Ash Haute Couture

1.2 If you buy goods on our site you agree to be legally bound by this contract.

1.3 You may only buy goods from our site for non-business reasons.

1.4 This contract is only available in English. No other languages will apply to this contract.

2. Ordering goods from us

2.1 Below, we set out how a legally binding contract between you and us is made.

2.2 You will need to register on the site with information about yourself, which is accurate, current and complete. The password you provide should be kept secure and you must notify us of any breach of security or unauthorized use of your account.

 2.3 You place an order on the site by adding your selected item(s) to the shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer. Please read and check your order carefully before submitting it.

 2.3.1 When you place your order at the end of the online checkout process (i.e. when you click on "Pay"), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.

2.3.2 We may contact you to say that we do not accept your order. This is typically for the following reasons:

(a) The goods are unavailable.

(b) We cannot authorize your payment.

(c) We are not allowed to sell the goods to you.

(d) There has been a mistake on the pricing or description of the goods.

2.3.3 We will only accept your order when we email you to confirm this (Confirmation Email).

At this point:

(a) A legally binding contract will be in place between you and us.

(b) We will dispatch the goods to you, or inform you of the estimated dispatch date.


3. Payment

3.1 We accept the following payment methods: Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and PayPal. We do not accept any other method of payment. Cash on delivery only for Mumbai customers.

3.2 We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorized access to any information that you give us.

3.3 The price of the goods is in the currency shown at the checkout. You are responsible for any charges that your payment card provider may apply for making payment in that currency.

3.4 If the shipping address of your goods is in India the price of the goods includes sales tax and duties.

3.5 If the shipping address of your goods is outside India the price of the goods does not include sales taxes, import duties or other levies, and you will be responsible for paying those. In some cases payment of those charges may be necessary in order to release your goods from customs.

4. Nature of the goods

4.1 While we try to make sure that all weights, sizes and measurements set out on the site are accurate, there may be small differences between the weights, sizes and measurements of goods shown on the website and the actual goods we supply.

4.2 While we try to make sure that the colors of our goods are displayed accurately on the site, the actual colors that you see on your computer may vary depending on the monitor that you use.

4.3 Our garments are hand finished or hand embroidered. By their nature these garments may exhibit small irregularities and may vary from examples shown on the website; this is not a manufacturing fault. Garments featuring hand embroidery or hand finishing or incorporating fabrics such as chiffon and georgette are by their nature susceptible to pulls and rips and are not designed for hard wearing.

4.4 The packaging of the goods may be different from that shown on the site.

5. End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

6. Limit on our responsibility to you

6.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for losses that:

(a) Were not foreseeable to us when the contract was formed.

(b) Was not caused by any breach on our part.

6.2 Except for any legal responsibility that we cannot limit in law (such as for death or personal injury), our whole liability to you in connection with your purchase will be limited to the amount that you paid us for the goods and delivery.

7. Disputes

7.1 We will try to resolve any disputes with you quickly and efficiently.

7.2 If you are unhappy with the goods, our service to you, or any other matter, please contact us as soon as possible.

7.3 If you want to take court proceedings, the courts of India will have exclusive jurisdiction in relation to this contract.

7.4 Indian law will govern this contract and any claims or disputes arising out of or in connection with it (including non-contractual claims and disputes).

8. Content

Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this site. We try to ensure that the information on this site is accurate and complete. But we do not promise that our Content is accurate or error-free. We cannot guarantee that our content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the internet ensure they have up to date virus checking software installed. Your use of the site and its content grants no rights to you in relation to any intellectual property rights relating to the Content All such content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by national intellectual property and other laws and international treaty provisions. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties.

9. Third party rights

No one other than a party to this contract has any right to enforce any term of this contract.

10. Our Right to Amend Terms

We reserve the right to change these terms at any time and we encourage you to revisit these terms periodically to ensure that you are at all times fully aware of our terms. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms. We may, with or without prior notice, terminate any of the rights granted by these terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.